Shipping policy
Shipping Policy
Last updated: October 19, 2026
Thank you for shopping with Modora Fashion. This Shipping Policy explains how we process and deliver orders placed through our online store.
Order Processing
Orders are processed after payment has been successfully authorized.
Our suggested processing timeframe is 1–3 business days, excluding weekends and public holidays. Processing times may vary during busy periods, promotions, or other circumstances beyond our control.
You will receive an order confirmation after placing your order. Where tracking is available, tracking details will be provided once your order has been dispatched.
Shipping Destinations
Modora Fashion may offer delivery to selected domestic and international destinations. Available destinations will be displayed during checkout.
Please confirm the countries and regions to which your store currently ships before publishing this policy.
Shipping Costs
Shipping fees are calculated and displayed at checkout before you complete your purchase, where applicable.
The final shipping cost may depend on the destination, delivery method, order size, and any eligible promotional offers.
Any applicable customs duties, import taxes, or other charges will be handled in accordance with the information provided at checkout and applicable law.
Estimated Delivery Times
Delivery times depend on the destination, shipping method, carrier, and order processing time.
The following are suggested estimates and must be confirmed against your actual fulfillment arrangements before publication:
- United Kingdom: 3–7 business days after dispatch.
- International destinations: 7–15 business days after dispatch.
These estimates are not guarantees. Delays may occur because of customs clearance, carrier disruptions, severe weather, public holidays, or other circumstances outside our reasonable control.
We will comply with applicable legal delivery deadlines and consumer rights.
Order Tracking
Where a tracking service is available, we will provide tracking information by email after dispatch.
Tracking updates may take time to appear. If your tracking information has not updated for an extended period, please contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.
Additional shipping costs arising from an incorrect address may be charged where legally permitted and appropriately disclosed.
Lost, Delayed, or Damaged Orders
If your order has not arrived within the expected delivery period, please contact us with your order number.
If your order arrives damaged or you receive the wrong item, contact us so that we can investigate and provide an appropriate resolution.
Your statutory consumer rights remain unaffected. We will comply with applicable laws regarding delivery, loss, damage, and responsibility for goods.
International Orders
International orders may be subject to customs checks, import duties, taxes, and additional delivery requirements.
Any applicable charges and responsibilities will be determined in accordance with the relevant laws and the terms disclosed for your order.
Contact Information
For shipping questions or assistance with an existing order, please contact:
Modora Fashion
Email: rimantasstarasolskij11@gmail.com
Phone: +44 7780 214348
Address: London, EN8 9JU, United Kingdom